What Are Cookies?

Cookies and similar technologies are small text documents or pieces of code, typically containing a unique identification number or value. When you visit our website or use our platform, these files are stored on your device. Some cookies are stored only for the duration of your visit ("session cookies"), while others remain on your device for a longer period ("persistent cookies"). This collection of information allows us to provide you with a better experience when using our services.

Why Do We Use Cookies?

We use cookies to ensure our website and platform function effectively and securely. Cookies help us maintain your session when logged into our client portal, carry information between pages, and ensure your connection remains secure throughout your visit. They also allow us to understand how our services are being used, enabling us to make improvements and potentially provide you with more relevant content based on your interests.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website and platform. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this will affect how the website functions. These include:

PHPSESSID

• Purpose: Maintains your session across pages

• Duration: Session

• Provider: PushSend

• Type: Essential

cookiefirst-consent

• Purpose: Stores your cookie preferences

• Duration: 1 year

• Provider: CookieFirst

• Type: Essential

cf_bm

• Purpose: Manages incoming traffic and security

• Duration: 30 minutes

• Provider: Cloudflare

• Type: Essential

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This includes:

_ga

• Purpose: Distinguishes unique users

• Duration: 2 years

• Provider: Google Analytics

• Type: Analytics

_gid

• Purpose: Stores and tracks visitor behaviour

• Duration: 24 hours

• Provider: Google Analytics

• Type: Analytics

hjSession****

• Purpose: Holds current session data

• Duration: 30 minutes

• Provider: Hotjar

• Type: Analytics

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or third-party providers whose services we have added to our pages:

hubspotutk

• Purpose: Tracks visitor identity

• Duration: 13 months

• Provider: HubSpot

• Type: Functional

lidc

• Purpose: LinkedIn integration

• Duration: 24 hours

• Provider: LinkedIn

• Type: Functional

Marketing and Targeting Cookies

These cookies track your visit across our website and other sites, helping us to deliver more relevant advertising. They include:

_fbp

• Purpose: Facebook advertising

• Duration: 3 months

• Provider: Meta

• Type: Marketing

_gcl_au

• Purpose: Google AdSense experiments

• Duration: 3 months

• Provider: Google

• Type: Marketing

Managing Your Cookie Preferences

You have the right to choose whether to accept or reject cookies. You can exercise this right by:

1. Using our cookie consent tool when you first visit our website

2. Adjusting your browser settings to refuse cookies

3. Changing your preferences through our cookie management panel

Most web browsers allow some control of cookies through browser settings. To manage or delete cookies, you can do this through your browser settings. Here's how to do this in common browsers:

• Chrome: Settings > Privacy and Security > Cookies and other site data

• Firefox: Options > Privacy & Security > Enhanced Tracking Protection

• Safari: Preferences > Privacy

• Edge: Settings > Cookies and site permissions

Please note that restricting cookies may impact your experience of our website and limit your access to certain features of our platform.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These include:

• Google Analytics for website analytics

• HubSpot for customer relationship management

• LinkedIn for professional networking integration

• Hotjar for user experience analysis

We do not control these third-party cookies. For more information about how these companies use your data, please visit their respective privacy policies.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about our use of cookies.

This Cookie Policy was last updated on 12 December 2024.